Privacy Policy

Privacy Policy

At BlueB express, we are committed to protecting the privacy and security of the personal information of our customers, carriers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information that we obtain in the course of operating our freight brokerage services. By accessing our website or using our services, you consent to the terms of this Privacy Policy.

Information We Collect

1.Personal Information:
We may collect various types of personal information, including but not limited to: Contact information (such as name, address, email address, and phone number)
Company information (such as company name, industry, and business details)
Financial information (such as payment details and credit history)
Transportation information (such as shipment details, tracking information, and carrier preferences)
Communications and correspondence (such as emails, messages, and feedback)
Other information you provide to us in relation to our services.

1.2 Non-Personal Information:
We may also collect non-personal information that does not directly identify you, such as website usage data, IP addresses, and cookies. This information helps us analyze trends, administer our website, and improve our services.

Use of Information:

2.1 Provide Services:
We may use the collected personal information to provide our freight brokerage services, including arranging shipments, connecting shippers with carriers, processing payments, and communicating with you regarding your shipments.

2.2 Communication and Marketing:
We may use your personal information to communicate with you about our services, promotions, and updates. If you wish to opt-out of receiving marketing communications, you can follow the instructions provided in such communications or contact us directly.

2.3 Legal Compliance:
We may use and disclose your personal information as required or permitted by applicable laws, regulations, or legal processes.

2.4 Business Operations:
We may use your personal information for internal purposes, such as data analysis, improving our services, troubleshooting issues, and enhancing the security of our systems.

Disclosure of Information:

3.1 Service Providers:
We may disclose your personal information to trusted third-party service providers who assist us in operating our business, such as carriers, payment processors, IT support providers, and marketing agencies. These service providers are contractually obligated to maintain the confidentiality and security of your personal information.

3.2 Legal Requirements:
We may disclose your personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to:

– Comply with legal obligations, court orders, or government requests.
– Protect the rights, – property, or safety of BlueB express, its customers, or others.
– Detect, prevent, or address fraud, security breaches, or technical issues.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or the use of your personal information.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of personal information that is no longer needed.

Children’s Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will promptly delete it.

Third-Party Links:

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services that you visit.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised Privacy Policy will be posted on our website with a revised effective date. We encourage you to review this Privacy Policy periodically.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Last Updated: July, 17, 2023